As a business owner, you’d love to have clones dedicated to handling meetings, wooing clients and meticulously managing your overflowing schedule. While science hasn’t figured out how to do that yet, an appointment setting service can come pretty close. An appointment-setting service acts as your very own calendar ninja, reaching out to prospective customers to talk up your products or services and scheduling appointments at mutually convenient times.
Appointment setting services are especially vital in B2B industries, where connecting with decision-makers is paramount. A reputable provider of this service can efficiently handle the outreach and scheduling for you, freeing up your in-house team to focus on other important projects and tasks.
Finding Top Talent: A Guide to Hiring Exceptional Appointment Setters
When choosing an appointment-setting service, be sure to find one with a reputation for providing high-value appointments and a strong track record of success. Look for a company that provides training to its appointment setters, and a system of quality control for tracking leads, calls and appointments. In addition, consider a variety of pricing options, including per-call or appointment fee, flat rate, and percentage of closed deals.
During a real-time phone call, an outsourced appointment setter can gather pivotal customer information such as current incumbents, deadlines and challenges. This information can then be easily transferred to your in-house CRM or ERP systems. It’s also important to ensure your chosen appointment-setting service is using modern techniques and methodologies and avoids outdated, ineffective approaches that may alienate your prospects. A reputable appointment-setting service will prioritize professional and polite communication with prospects, ensuring the conversation is respectful and focuses on your target audience’s interests.